Privacy Policy
Effective Date: 5 January 2026
1. Introduction
At Air of Grace Foundation NPC (“we,” “us,” “our”), your privacy is a priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.airofgrace.org(the “Site”) or interact with us. By using the Site, you consent to the data practices described in this policy. If you do not agree, please discontinue use immediately.
2. Information We Collect
We collect two main types of information:
We use your Personal Information for clear and specific purposes, in line with the Protection of Personal Information Act (POPIA):
We value your trust. We do not sell, trade, or rent your Personal Information. We may share it only in the following limited circumstances:
You have important rights regarding your Personal Information. In accordance with POPIA, you have the right to:
We implement appropriate technical and organizational measures to protect your Personal Information against unauthorized access, loss, or alteration. We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example, we are required to retain financial records, including donation details, for a period of 5 years for tax compliance.
We collect two main types of information:
- Information You Provide: This includes Personal Information you give us directly, such as your name, email address, phone number, and physical address. This occurs when you make a donation, subscribe to our newsletter, contact us, or apply to volunteer. Payment details for donations are processed directly by our secure third-party partners and are not stored on our systems.
- Information Collected Automatically: When you visit our Site, we automatically collect certain technical data. This may include your IP address, browser type, operating system, device information, the pages you view, the time and date of your visits, and your general geographic location (e.g., city or country). This information is used to analyze Site performance and improve your experience.
We use your Personal Information for clear and specific purposes, in line with the Protection of Personal Information Act (POPIA):
- To process your donations and, for qualifying South African taxpayers, issue Section 18A tax certificates.
- To respond to your inquiries and provide support.
- To send you newsletters and updates about our work, but only if you have given us your consent to do so.
- To improve the functionality, security, and content of our Site.
- To comply with our legal and regulatory obligations under South African law.
We value your trust. We do not sell, trade, or rent your Personal Information. We may share it only in the following limited circumstances:
- With trusted third-party Service Providers who perform essential functions for us, such as payment processing (e.g., PayFast) and email communication. These partners are contractually bound to protect your data and use it only as we instruct.
- When required by law, regulation, or a valid legal request from an authority like SARS.
- If necessary to protect the safety, rights, or property of the Foundation, our users, or the public.
- In connection with a merger, acquisition, or transfer of the Foundation's assets, in which case we will provide you with advance notice.
You have important rights regarding your Personal Information. In accordance with POPIA, you have the right to:
- Access the Personal Information we hold about you.
- Request the correction of any inaccurate or incomplete data.
- Object to our processing of your data or request its deletion.
- Withdraw your consent for marketing communications at any time.
To exercise any of these rights, please contact us at admin@airofgrace.org. We may need to verify your identity before processing your request to protect your information.
We implement appropriate technical and organizational measures to protect your Personal Information against unauthorized access, loss, or alteration. We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example, we are required to retain financial records, including donation details, for a period of 5 years for tax compliance.
7. International Transfers
Your information may be processed by our Service Providers located outside of South Africa. Whenever we transfer your data internationally, we ensure that suitable safeguards are in place to provide an adequate level of data protection as required by POPIA.
Your information may be processed by our Service Providers located outside of South Africa. Whenever we transfer your data internationally, we ensure that suitable safeguards are in place to provide an adequate level of data protection as required by POPIA.
8. Cookies
Our Site uses "cookies" (small text files) to enhance functionality and understand how visitors use our Site. You can control or disable cookies through your browser settings, though this may limit some features of the Site.
Our Site uses "cookies" (small text files) to enhance functionality and understand how visitors use our Site. You can control or disable cookies through your browser settings, though this may limit some features of the Site.
9. Links to Other Websites
Our Site may contain links to external websites. We are not responsible for the content or privacy practices of these other sites. We encourage you to read the privacy policy of any website you visit.
Our Site may contain links to external websites. We are not responsible for the content or privacy practices of these other sites. We encourage you to read the privacy policy of any website you visit.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of the Site after such changes constitutes your acceptance of the revised policy.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of the Site after such changes constitutes your acceptance of the revised policy.
11. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or your Personal Information, please contact our Information Officer at:
Air of Grace Foundation NPC
📧 admin@airofgrace.org
For any questions, concerns, or requests regarding this Privacy Policy or your Personal Information, please contact our Information Officer at:
Air of Grace Foundation NPC
📧 admin@airofgrace.org